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Business Operations Manager
2 months ago
Job Summary: We are seeking a highly organized and detail-oriented Office Manager to join our team at Rose Monachino - Desjardins Insurance Agent. As an Office Manager, you will be responsible for providing exceptional customer service, managing daily office operations, and supporting the growth of our business.
Key Responsibilities:
- Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Assist with marketing activities to help our business grow.
- Manage the day-to-day operations of the office, ensuring a smooth and efficient workflow.
- Maintain accurate records and files, both physical and digital.
- Develop and implement administrative procedures to improve office efficiency.
- Collaborate with the insurance agent to achieve business goals and objectives.
Requirements:
- OTL/RIBO license required or in the process.
- Life license not required but definitely an asset.
- 4 days in-person work week after probationary period (90 days) is completed and flexible working arrangements for qualified candidates.
- Medical and dental standard benefits available to all employees.
About Us: Rose Monachino - Desjardins Insurance Agent is a dynamic and supportive team dedicated to providing exceptional customer service and helping our clients achieve their insurance goals. We are an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries. Independent contractor agents are responsible for and make all employment decisions regarding their employees.
