Customer Service Representative
4 weeks ago
At Ben-Mor, we are seeking a Customer Service Agent to join our team in Barrie, ON. This role is ideal for individuals who enjoy helping others and have excellent communication skills.
The estimated salary for this position is $45,000 - $55,000 per year, depending on experience.
About the RoleWe are looking for a customer-focused individual to support our industrial sales department by being the first point of contact for customers. As a Customer Service Agent, you will be responsible for:
- Identifying and responding to customer needs;
- Informing and advising customers on products;
- Completing and processing orders;
- Directing requests and problems to the right resources;
- Receiving and documenting customer complaints and non-conformities.
You may also be required to answer calls for the reception desk on occasion.
About YouTo be successful in this role, you will need:
- Excellent communication and interpersonal skills;
- Ability to work independently and as part of a team;
- Organizational skills, including prioritizing tasks and managing stress;
- Fluency in French (an asset);
- Mastery of metric and imperial systems of measurement.
You should also have administrative, sales, customer service, or related training, and 1-3 years of sales or customer service experience.
About UsBen-Mor is committed to providing an inclusive and accessible workplace. We strive to meet the needs of people with disabilities in a timely manner and remove barriers to accessibility.
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