Beauty Experience Manager

2 weeks ago


Windsor, Ontario, Canada SEPHORA Full time
Job Title: Beauty Experience Manager

At Sephora Canada, we're passionate about delivering exceptional client experiences and driving business growth. As a Beauty Experience Manager, you will play a key role in leading our store teams to achieve outstanding results.

Key Responsibilities:
  • Team Development: Manage the daily operations at the Beauty, Skin, and Fragrance Studio, ensuring that team members are adequately trained to deliver exceptional client experiences.
  • Innovation and Technology: Ensure that beauty advisors are leveraging our technology innovations within services to provide an elevated in-store experience.
  • Client Experience: Manage the Services online reservation system, ensuring that staffing levels are adequate to support a smooth flow of clients receiving services.
  • Training and Development: Execute beauty advisors training for all new hires and existing team members, facilitating orientation and selling model training sessions.
  • Visual Merchandising: Support the Operations team by ensuring all merchandising concepts and sales floor visuals are within company standards.
  • Vendor Management: Ensure that all beauty advisors are properly engaging with store brands, providing feedback on brand training effectiveness when possible.
Requirements:
  • Two to four years' experience in a similar role at a similar volume store or equivalent internal experience.
  • Excellent verbal/written communication skills and the ability to influence business partners at all levels.
  • Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.

Sephora Canada is an equal opportunity employer, committed to diversity and inclusion. We believe in creating an environment where every person can belong, grow, and build a beautiful career.



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