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Hotel Operations Manager

2 months ago


Airdrie, Canada Best Western Regency Inn Full time
Job Title: Hotel Clerk Supervisor

We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Best Western Regency Inn. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the work of front desk staff, ensuring that tasks are completed efficiently and effectively.
  • Guest Services: Assist guests with special needs, provide information on hotel amenities and services, and resolve any issues that may arise.
  • Operations: Maintain the operation of computer systems, equipment, and machinery, and arrange for repairs as needed to ensure business continuity.
  • Staff Management: Hire, train, and evaluate staff members, ensuring that they have the necessary skills and knowledge to perform their duties.
  • Inventory and Supplies: Requisition materials and supplies as needed to maintain a well-stocked front desk area.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a supervisory role, preferably in the hospitality industry.
  • Language: English.
  • Work Hours: 40 hours per week.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.