Strategic Operations Leader

21 hours ago

Vancouver, British Columbia, Canada VCA Canada Full time

About the Role:

VCA Canada is currently looking for an experienced General Manager to join our team. This is a highly rewarding role that requires a strong leader who can build trust and respect with the hospital team, peers, and our support office.

About You:

  • You have a proven track record of leadership, with 5+ years of management experience and 10+ direct reports.
  • You have a strong mediator and problem solver, with the ability to communicate clearly and concisely, active listening.
  • You are able to read and interpret documents, including contracts, and have demonstrated financial planning skills.
  • You are able to teach, delegate effectively, and give direction to others.
  • You have proficient computer and typing skills.

About the Responsibilities:

  • Overall performance of the hospital, including all reporting and project deadlines.
  • Advocating programs and initiatives, recruiting programs, vendor programs, medical operations programs, community programs, and other initiatives.
  • Building accurate budgets and leading the hospital to achieve results.
  • Identifying and implementing strategic initiatives and being a strong partner and communicator with hospital associates, clients, local referring DVMs, the VCA Support Office, and our industry partners.

About the Requirements:

  • Develop and enforce operational policies with hospital leadership.
  • Review and approve equipment assessments and business cases.
  • Maintain confidentiality and ensure adherence to hospital policies.
  • Oversee report preparation, scheduling, and inventory management.
  • Ensure accurate invoicing and monitor financial reports.
  • Manage accounts receivable, hospital credit policies, and invoice approvals.
  • Optimize hospital operations, including staffing, schedules, and maintenance.

About VCA Canada:

  • We have a caring culture of Wellness and Appreciation.
  • We offer competitive wages and benefits.
  • We offer exceptional career development.
  • We offer opportunities to give back to your community.
  • We offer generous personal pet care discounts.
  • We offer shopping discounts and wellness apps.

About the Compensation:

$90,000 to $100,000 annual salary, with a bonus and benefits package dependent on level of experience and other factors.

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