Financial Services Expert

2 weeks ago


Vancouver, British Columbia, Canada Vancouver City Savings Credit Union Full time

About Vancity, a leading member-owned credit union built on the principles of inclusion and social justice.

We strive to make a positive impact in our community by breaking down barriers and challenging the status quo since 1946. Our bold commitments include achieving net-zero across all mortgages and loans by 2040 and pursuing strategies on Indigenous banking and financial resilience for our members.

Vancity is recognized as one of Canada's Top Employers and largest private-sector Living Wage Employer. We offer competitive rewards and benefits, including attractive benefit packages and flexible vacation policies.

As a Financial Services Representative, you will build relationships with our members by learning about their needs and assisting with banking transactions. You will demonstrate excellent communication and interpersonal skills, serving as a trusted advisor for those who value the branch experience.

This part-time, 11-month contract is located at Victoria Drive Community Branch and reports directly to the Assistant Branch Manager. Your typical day will involve:

  • Performing member transactions to achieve high-quality service delivery.
  • Identifying and assessing member/prospect needs to provide suitable products and services.
  • Applying branch service standards, policies, and controls to meet compliance requirements.

You must possess:

  • A High School Diploma or equivalent.
  • Working experience interacting with people and businesses in a professional capacity with excellent customer service skills.
  • Problem-solving skills.

We value problem-solvers who are tech-savvy, great communicators, and ready for challenges. If you have lived experience, we encourage you to apply, even if your skills don't perfectly align with those listed.

The estimated salary for this role ranges from $23.97 to $30.90 per hour, with opportunities for growth based on performance and job knowledge.

We offer an inclusive work environment, providing attractive benefits, including health care and dental coverage, three levels of health care coverage, and opportunities for unpaid leave. Our defined pension plan offers a retirement income for life.

Please note that shortlisted candidates may be required to complete a background check, which includes employment verification, credit check, and criminal record check. We strive to advance racial equity, inclusion, and belonging within our organization.



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