Afternoon Operations Manager
4 days ago
As an Afternoon Operations Manager, you will oversee the activities of the Operations team during the night shift. This includes supervision, recruitment, and discipline of personnel, communication with staff, probationary and annual staff performance evaluations, dealing with employee issues and concerns, managing the movement of freight, and overseeing terminal operations during day and evening shifts.
Additional Responsibilities:
- Oversee and plan daily manpower needs to ensure customers' freight is delivered and picked-up timely and damage-free.
- Develop and maintain SOPs as necessary according to company standards.
- Attend the weekly Operations meeting and give notice when unable to attend.
- Monitor and analyze all opportunities to cut costs and improve efficiencies.
Requirements:
- Previous experience working the night shift.
- Understanding of routing, OS&D, dock, yard procedures, in addition to paper flow as it relates to the operation.
- Excellent communication skills, verbally and written, with the ability to provide praise and constructive criticism.
- Quality decision-making skills and a positive attitude with proven people skills.
- Dispatch and operational background is a must.
- Ability to remain calm in high-demand situations.
- Fluent computer skills, including dispatch software, Microsoft Office, and spreadsheet-based programs.
- Strong time management and organizational skills, including planning and scheduling.
- Cross-training for the ability to cover for operational positions as needed.
Your Benefits:
- Company-paid health insurance plans (health, prescription, dental, and vision).
- Company-paid group life insurance.
- Long-term disability insurance.
- Employee & Family Assistance Program (EFAP).
- Enjoy $1600 in massage therapy benefits.
- TFSA and RRSP savings plans with company match contributions (available after 3 months).
- Profit-sharing opportunity.
- Referral bonus program.
- Safety shoe voucher.
- Uniform and annual tool allowance for apprentice and mechanic technicians.
- Corporate discounts with Josslin Insurance and Goodlife Fitness.
- Educational assistance up to 50%, with specific training required by The Erb Group paid in full.
- Career advancement opportunities.
- Community and philanthropy opportunities.
- Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs).
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