Senior Marketing Operations Director

1 month ago


Québec, Quebec, Canada Directive Consulting Full time

We are seeking a Senior Marketing Operations Director to help deliver outstanding services to clients in our Marketing Operations line of business.

About the Role

The ideal candidate will have 3+ years of experience managing high-performing Marketing Operations teams and will work directly with the Director of Marketing Operations. This person should be a growth-minded individual who helps identify opportunities for cross-selling and upselling within existing clients while providing excellent service.

Responsibilities
  • Owning projects at the business outcome level and overall deadline level, seeing projects through to their fruition.
  • Direct communication with clients via email, Slack, and Zoom.
  • Developing deep relationships with multiple contacts within client organizations to ensure they renew and expand contracts.
  • Identifying and communicating opportunities to grow our business with clients in the Marketing Operations line of business and other lines of business.
  • Becoming an expert in multiple martech and salestech tools to make educated recommendations to clients.
  • Staying up-to-speed on best practices in the Marketing Operations world, including ABM, lead routing, sales qualification methodologies, and more.
Requirements
  • Admin-level expertise in multiple marketing automation and/or CRM instances such as HubSpot, Marketo, Salesforce, etc.
  • Understanding of how to optimize processes that lead to revenue growth for our clients.
  • A data-driven marketer who can help clients curate and optimize their data, build reports and dashboards, and analyze what's working and what's not working.
  • The ability to communicate with clients directly, often with a VP or higher.
  • Team management and leadership experience with teams of up to 6.
  • Exceptional written and verbal communication skills.
  • A drive to coach and train team members to achieve their career goals.
  • Ability to manage multiple projects simultaneously to achieve deadlines and business outcomes.
  • A desire to learn and grow in your career.
Benefits
  • We offer a living wage of $120,000 - $180,000 per year, depending on experience.
  • Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle, including a 100% employer-paid plan for you and a 50% employer contribution for your dependents.
  • Mental health benefits, including access to certified therapists through Spring Health and membership to Headspace.
  • Physical wellness benefits, including Gympass.
  • Time off benefits, including unlimited PTO (two-week minimum), paid company holidays, your birthday off, end-of-year recharge (closed December 24 - January 1), and paid parental leave.
  • Financial benefits, including a traditional and Roth 401(k) with a 3% company match.
  • Bonus potential, based on tenure.
  • An annual anniversary trip to Newport Beach, CA, with peers and executive leadership for fun and entertainment.


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