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Production Support Specialist
1 week ago
We are seeking an experienced Production Support Specialist to join our Application Support team in Toronto, Canada. As a key member of our team, you will be responsible for ensuring the stability and reliability of our global payments technology applications.
The successful candidate will have a strong background in technical support, systems analysis, and problem-solving skills. You will work closely with business analysts, operational support teams, and other stakeholders to identify, evaluate, and resolve technical issues.
Key Responsibilities:
- Provide production support for assigned applications, including incident resolution and application development deliverables
- Work closely with business analysts and operational support teams to ensure application reliability and stability
- Collaborate with cross-functional teams to leverage monitoring tools and ensure application stability
Requirements:
- Previous experience in a technical or operational support helpdesk role
- Strong technical knowledge of software development principles and systems analysis
- Excellent communication and problem-solving skills
About Scotiabank
At Scotiabank, we value diversity, equity, and inclusion, and are committed to creating an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let us know.
