Senior Implementation Consultant

4 weeks ago

Kitchener, Ontario, Canada D2L Full time
Job Summary

At D2L, we're seeking a highly skilled Senior Implementation Consultant to join our team. As a key member of our implementation team, you will partner with project managers to lead implementation projects across various verticals, including K12, Higher Education, Corporate, and Government. Your technical expertise will be instrumental in ensuring that each client is prepared and enabled for their launch.

Key Responsibilities
  • Lead implementation projects from scoping to launch, working closely with D2L departments and clients to ensure successful onboarding.
  • Collaborate with clients to elicit and document requirements, devise technical solutions, and guide them through implementation.
  • Deliver projects across multiple clients concurrently, operating independently to execute on customer commitments.
  • Develop and provide documentation and resources to clients, ensuring they have the necessary tools to succeed.
  • Partner with the sales team to provide pre-sales support, scope out suitable products and services, and identify opportunities for growth.
  • Contribute to internal knowledge and process improvement initiatives, promoting a culture of continuous learning and innovation.
Requirements
  • At least 5 years of relevant experience in implementation, consulting, or a related field.
  • Experience working with Learning Management Systems, SaaS Environments, Education or Corporate Training sectors, or Public Companies is an asset.
  • Strong analytical and problem-solving skills, with the ability to multitask and prioritize effectively.
  • Excellent verbal and written communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
  • Proficiency in technologies such as AWS, API integrations, and Business Intelligence tools is considered an asset.
What We Offer
  • A competitive salary range of $80,000-$115,000 CAD, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision coverage.
  • A generous tuition reimbursement program, with up to $4,000 CAD available for continuing education.
  • 2 paid days off for Catch the Wave related activities, such as exams or final assignments.
  • Employee wellbeing programs, including mental health services, EFAP, and financial planning.
  • Retirement planning and savings options.
  • 2 paid volunteer days per year.
  • A dog-friendly work environment at our HQ in Kitchener, Winnipeg, Vancouver, and Melbourne.
About D2L

D2L is committed to creating a diverse and inclusive environment, where everyone feels valued and empowered to contribute. We're an equal opportunity employer, and we welcome applications from candidates with diverse backgrounds and experiences.

If you're passionate about transforming the way the world learns, and you're looking for a challenging and rewarding role, we encourage you to apply. Please note that this is a client billable role, requiring you to fill out a timesheet for time spent on client engagements and internal initiatives.

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