Senior Client Support Specialist

1 week ago


Canada fiserv ce pvt ltd Full time
Job Description:

Job Title: Senior Client Support Specialist - French

Company: Fiserv CE Pvt Ltd

Location: Canada

Job Type: Full-time

Experience: 4-8 years

About the Role:

  • Provide exceptional client support to French-speaking clients in Canada.
  • Work closely with the sales team to understand client needs and provide tailored solutions.
  • Collaborate with internal stakeholders to resolve client issues and improve overall client experience.
  • Stay up-to-date with industry trends and developments to provide expert advice to clients.

Responsibilities:

  • Respond to client inquiries and resolve issues in a timely and professional manner.
  • Develop and maintain strong relationships with clients to ensure their needs are met.
  • Work with the sales team to identify new business opportunities and develop strategies to pursue them.
  • Contribute to the development of new products and services to meet client needs.

Requirements:

  • 4-8 years of experience in client support or a related field.
  • Fluency in French and English.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.


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