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French Language Client Support Specialist

2 months ago

Canada fiserv ce pvt ltd Full time
About the Role

We are seeking a highly skilled Senior Client Support Specialist to join our team at Fiserv CE Pvt Ltd in Canada. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.

Key Responsibilities
  • Provide timely and effective support to clients via phone, email, and other communication channels.
  • Resolve complex client issues and concerns in a professional and courteous manner.
  • Collaborate with internal teams to identify and implement process improvements.
  • Stay up-to-date with product knowledge and industry trends to provide expert advice to clients.
Requirements
  • 4-8 years of experience in a client-facing role.
  • Fluency in French language.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.