Scale Production Systems as a Telephony Edge Engineer at Dialpad
3 weeks ago
About Dialpad
Dialpad pioneered the first AI-powered customer communications platform that serves as the secure foundation for all its products. By bringing all conversations together in one place, businesses of all sizes can instantly unlock the power of AI to unite people, automate tasks, and turn conversations into opportunities.
The Telephony Platform team maintains complex APIs and microservices providing real-time communications in Dialpad's products. The team offers a reliable API for audio/video calling, text messaging, phone number management, spam detection, and more. Optimizing for call setup speed and security is crucial.
As a Senior Software Engineer on the Telephony Edge team, you'll develop systems handling signaling of our phone calls using computer science principles and experience building high-scale production systems.
We're looking for someone with strong competencies in data structures, algorithms, and software design to write scalable software services. You'll strategize and drive the roadmap for feature areas and come up with robust testing and monitoring approaches to ensure quality and stability.
You'll partner with engineers across the globe on overlapping projects and use your communication skills to translate technical concepts to stakeholders outside the Telephony team. Additionally, you'll mentor other engineers on team best practices.
We offer a dynamic environment with opportunities for growth and professional development. Our technology stack includes Python, C/C++, Kubernetes (k8s), AWS/GCP, REST, NoSQL, SIP, and WebRTC.
An apple a day keeps the doctor away - we provide flexible time-off, great options for medical, dental, and vision plans, and reimburse gym membership costs, wellness events, and more.
Our salary range for this position in British Columbia, Canada, is $154,100 - $175,633 CAD. We're dedicated to creating an inclusive culture where everyone feels valued and empowered to succeed.
Our mission is to build a community of inclusion and an environment free from discrimination or harassment. We believe every voice matters and encourage applications from diverse candidates.
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