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Backend Software Engineer for Cutting-Edge Telecommunications Solutions

2 months ago


Vancouver, British Columbia, Canada Dialpad Full time

About Dialpad

We're a pioneering company that has been at the forefront of developing AI-powered customer communications platforms. Our secure foundation serves as the base for all our products, making us a leader in the industry.

Key Features:

  • We unite people, automate tasks, and streamline workflows to enhance productivity.
  • We collect data-driven insights and turn conversations into opportunities to drive business growth.

Our Approach:

  • We combine natural language processing and artificial intelligence with world-class cloud computing to deliver exceptional results.
  • Real-World Experience: Every engineer takes ownership of a large portion of the product where they see immediate results, making their work impactful and meaningful.

Co-Ops Program

Gaining real-world experience is crucial for any software engineer. Join our Co-Op Software Engineer Program in Canada to collaborate with seasoned professionals on impactful projects and gain hands-on experience.

Program Details:

  • You'll work closely with experienced engineers who will guide you throughout your journey.
  • You'll have the chance to contribute to cutting-edge solutions that make a significant difference in the industry.

Role Summary:

As a Backend Software Engineer Intern, you'll be responsible for building customer-impacting functionality into Dialpad's backend services. You'll design and implement robust, reusable, and scalable backends to improve Dialpad's customer experience, infrastructure scalability, security, and costs.

Responsibilities:

  • You'll work closely with the team to identify areas for improvement and develop solutions to address them.
  • You'll collaborate with cross-functional teams to ensure seamless integration and delivery of high-quality results.

Requirements:

  • You should be currently enrolled in a University program (+3rd year) or recently graduated in Computer Science, Computer Engineering, or a related field of study.
  • You should have a minimum of 8 months of hands-on experience in software development.
  • You should be familiar with Python, Java, C++ or similar programming languages.
  • You should have knowledge of SQL or NoSQL databases, including how to query and interact with them.

Tech Stack:

  • We use Python as our primary backend language on Google Cloud Platform (AppEngine, Datastore, BigQuery, Dataflow, Memcache, Cloud Tasks, Pub/Sub).
  • We also leverage Redis and Elastic Search to optimize performance and scalability.
  • For monitoring, we use Datadog and Grafana to track key metrics and provide real-time insights.

Salary Range: $28 — $30 CAD per hour

Culture: We've been named a Top Workplace seven times due to our collaborative culture that encourages teamwork, celebrates wins, and brings together passion and talent to drive success.