Retail Sales Associate

18 hours ago


Aurora, Ontario, Canada Farm Boy Inc. Full time

**Job Title:** Retail Sales Associate - Customer Experience Specialist

**Estimated Salary:** $25,000 - $40,000 per year

 

About the Role:

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Farm Boy Inc. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and contributing to the overall success of our store.

 

Key Responsibilities:

  • Provide superior customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Maintain a high level of product knowledge and assist customers with their shopping needs, including making recommendations and suggesting alternative products.
  • Work effectively as part of a team to achieve sales goals and maintain a clean and organized store environment.
  • Adhere to all company policies and procedures, including those related to food safety, health and safety, and equipment use.
  • Participate in ongoing training and development programs to enhance skills and knowledge.

 

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • High school diploma or equivalent required; some college education or experience in retail sales preferred.
  • Previous experience in a retail environment, particularly in customer-facing roles, is an asset.
  • Ability to work varied shifts, including mornings, evenings, and weekends, as required by the business.
  • Fluency in English is essential; proficiency in French is an asset.

 

Working Conditions:

  • Regularly required to stand for long periods, lift heavy objects, and perform repetitive hand movements.
  • May be exposed to extreme temperatures, dust, and other environmental factors.

 

Why Join Our Team?

Farm Boy Inc. offers a dynamic and supportive work environment, with opportunities for career growth and development. We prioritize employee well-being and offer competitive compensation and benefits packages.

 



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