Clinical Operations Director

2 days ago


Niagara Falls, Ontario, Canada Saint Elizabeth Health Care Full time

About the Role:

This is an exciting opportunity for a skilled and experienced clinical leader to join our team as a Clinical Operations Director. As a key member of our leadership team, you will be responsible for providing strategic direction and oversight to our hospital-to-home transitions programs.

In this role, you will lead interdisciplinary care teams in delivering high-quality patient care, while also driving operational excellence and improving patient outcomes. Your expertise in clinical practice, quality management, and staff development will be essential in achieving our organizational goals.

Key Responsibilities:

  • Provide clinical practice leadership and coaching to ensure safe, effective, and efficient patient care.
  • Manage and motivate interdisciplinary teams to achieve optimal patient outcomes.
  • Conduct joint home visits to monitor and improve quality of care, interpret clinical standards, and provide coaching and staff development.
  • Review and audit InterRai assessments and associated care plans to ensure holistic client needs are met.
  • Implement processes to ensure safe, effective, and efficient delivery of excellent care to all patients.
  • Develop and implement performance measures, maintain knowledge of different disciplines, and conduct regular performance appraisals.

Qualifications:

  • Registered Nurse with a Master's degree preferred.
  • Minimum 5 years of clinical care experience and 5 years of management, supervisory, or leadership experience in home care.
  • Experience in Change Management, Quality Improvement, and Risk Management.
  • Demonstrated clinical expertise or specialist in a relevant clinical area(s).
  • Excellent interpersonal and verbal/written communication skills.
  • Able to work independently and as part of a team.
  • Critical thinking and sound problem-solving skills.
  • Strong technology acumen.
  • Able to work in an on-call after-hours rotation.
  • A vehicle and valid driver's license, and ability to travel.


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