Hospital Services Lead Technician

4 weeks ago

Toronto, Ontario, Canada Stericycle Full time

Job Title: Hospital Services Lead Technician

Stericycle is a leading provider of compliance-based solutions that protect people and brands, promote health and well-being, and safeguard the environment. We are seeking a highly skilled Hospital Services Lead Technician to join our team in Miami, FL.

Job Summary:

The Hospital Services Lead Technician will travel between customer healthcare facilities to provide on-site proactive collection and exchange of waste containers for various Stericycle programs. This includes, but is not limited to, Sharps Management Services, Pharmaceutical Waste, Controlled Substances, and Document Management.

Key Responsibilities:

  • Travel between customer healthcare facilities to proactively monitor, collect, and exchange waste containers for various Stericycle programs.
  • Install product, resurvey accounts, and assist Supervisor in asset/inventory management.
  • Act as primary on-site contact for the customer and interact professionally with onsite customer staff to ensure service expectations are met or exceeded.
  • Maintain a rigid collection and service schedule and may assist with installs as required.
  • Communicate duty status on a defined scheduled.
  • Perform other duties and responsibilities as assigned.

Requirements:

  • Education equivalent to graduation from high school or GED.
  • Two or more years of industry-related experience in a customer service capacity preferred.
  • Must possess a valid driver's license and reliable transportation to travel between customer facilities.
  • Must reside within reasonable commuting distance of the primary customer base based on business needs.
  • Demonstrates ability to work independently and with little supervision.
  • Demonstrates knowledge of computer software applications including spreadsheets and application-based programs to track daily KPIs.

Benefits:

Stericycle offers a comprehensive benefits package, including health care, dental, vision, and prescription coverage, healthcare, and dependent care flexible spending accounts, life and accidental death and dismemberment insurance, an employee assistance program, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan.

Our Promise:

Stericycle is committed to attracting and retaining a diverse workforce and to valuing unique perspectives and identities. We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve.

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