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Customer Service Representative
2 months ago
About the Role:
The Front Desk Associate is responsible for providing exceptional customer service to residents and visitors, ensuring a safe and secure environment for all. This role involves managing the front desk, responding to inquiries, and performing various administrative tasks.
Key Responsibilities:
- Assume a high level of responsibility for the security and safety of residents and visitors
- Respond to resident and visitor inquiries in a timely and professional manner
- Perform various administrative tasks, including data entry and record-keeping
- Assist with daily operations, including managing the front desk and coordinating with other departments
Requirements:
- Diploma in Secretarial Studies or equivalent experience
- 1 year of experience in a similar role
- Proficiency in Microsoft Office, including Word, Excel, and Outlook
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A fun and inclusive team culture
About Us:
Residences Soleil is a leading provider of senior living services, dedicated to delivering exceptional care and support to our residents. We are committed to creating a warm and welcoming environment that feels like home.