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Customer Service Representative

2 months ago


Sherbrooke, Quebec, Canada Residences Soleil Full time

About the Role:

The Front Desk Associate is responsible for providing exceptional customer service to residents and visitors, ensuring a safe and secure environment for all. This role involves managing the front desk, responding to inquiries, and performing various administrative tasks.

Key Responsibilities:

  • Assume a high level of responsibility for the security and safety of residents and visitors
  • Respond to resident and visitor inquiries in a timely and professional manner
  • Perform various administrative tasks, including data entry and record-keeping
  • Assist with daily operations, including managing the front desk and coordinating with other departments

Requirements:

  • Diploma in Secretarial Studies or equivalent experience
  • 1 year of experience in a similar role
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and inclusive team culture

About Us:

Residences Soleil is a leading provider of senior living services, dedicated to delivering exceptional care and support to our residents. We are committed to creating a warm and welcoming environment that feels like home.