Privacy Specialist

4 weeks ago

Oshawa, Ontario, Canada Lakeridge Health Full time
Job Title: Privacy Specialist

Lakeridge Health is seeking a highly skilled Privacy Specialist to join our team. As a key member of our organization, you will play a critical role in ensuring the confidentiality, integrity, and availability of our patients' personal health information.

Job Summary:

The Privacy Specialist will work closely with our clinical and non-clinical programs to coordinate the implementation, education, maintenance, and adherence to our organization's policies and procedures related to privacy and freedom of information. This includes providing expertise, assistance, and leadership to physicians, staff, volunteers, and students on privacy and Freedom of Information issues, ensuring compliance with provincial privacy legislation.

Key Responsibilities:
  • Provide privacy training, access audits, and promote privacy awareness across the organization.
  • Manage correction requests, consent directives, and consent over-ride investigations.
  • Investigate internal and external incidents, complaints, and privacy-related inquiries.
  • Work cooperatively with the Health Information Management team and other departments to oversee patients' rights of access to and disclosure of personal health information in compliance with PHIPA.
  • Liaise with external bodies, including the Information and Privacy Commissioner of Ontario.
  • Review new applications and business processes requiring access to personal health information, ensuring compliance with privacy standards, legislation, and industry best practices.
  • Review data sharing agreements in collaboration with Legal and Information Security/Technologies.
Requirements:
  • Bachelor's degree in Health Information Management or equivalent.
  • Certified Information Privacy Professional of Canada (CIPP/C) required.
  • Certified with the Canadian College of Health Information Management (CHIM) required, with strong knowledge of electronic records management, understanding of physical records management, and an understanding of the lifecycle of data management.
  • 3-5 years of experience in privacy within a healthcare environment, with experience and expert knowledge of, and experience interpreting and applying privacy legislation, policies, and procedures related to access to, and the collection, use, disclosure, storage, and destruction of personal health information governed by PHIPA.
  • Thorough knowledge of privacy legislation in Ontario, and a demonstrated ability to interpret PHIPA.
  • Outstanding presentation skills with knowledge of adult learning principles and a demonstrated ability to develop and conduct orientation, training, and presentations in the area of privacy to staff at all levels.
  • Demonstrated good public relations skills with internal and external customers.
  • A strong team player with the ability to work independently and the ability to mentor and coach new team members.
  • Demonstrated excellent communication (written, verbal, and non-verbal) and interpersonal skills, with the ability to build positive relationships across the organization.
  • Strong analytical, problem-solving, and conflict resolution skills.
  • Maintain current knowledge of applicable privacy laws and industry standards.
  • Ability to take initiative and be proactive in identifying opportunities to support and enhance respect for privacy.
  • Proven ability to be detail-oriented with excellent attention to detail, and to pay close attention to accuracy.
  • Superior organization and planning skills to meet workload demands in a timely fashion with frequent interruptions.
  • Ability to adapt quickly to changing priorities and demands, while planning, organizing, and managing multiple initiatives.
  • Advanced knowledge and experience in Microsoft Office (Outlook, Excel, Word, and PowerPoint), and experience in a variety of hospital information systems.
  • A commitment to support the patient and family-centered care philosophy, while striving to provide an exceptional patient experience.
  • Must maintain strict adherence to confidentiality rules.
  • Must be reliable and dependable with an excellent attendance record and the capability of maintaining this same standard.
  • Must be willing to travel from site to site and provide own transportation.
Conditions of Employment:

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Applicants need to make their needs known in advance.

At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.

Lakeridge Health is committed to providing a safe and healthy work environment and to preventing the transmission of COVID-19 infections among Lakeridge Health team members and our patients. New Lakeridge Health team members will be required to provide proof of full vaccination for COVID-19 during their Post-offer/Pre-employment Health Assessment, subject to any exemptions recognized under the Ontario Human Rights code.

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