Housekeeping Associate

2 months ago


Jasper, Canada Coast Hotels Full time

Housekeeping Role at Coast Hotels

The successful candidate will be responsible for ensuring the cleanliness and hygiene standards of our hotel are consistently met in all guest rooms and public areas. This role requires a strong commitment to maintaining a positive work environment and delivering exceptional customer service.

Key Responsibilities:

  • Review and discuss room assignment sheets with the Housekeeping Supervisor at the start of each shift
  • Adhere to safety regulations, hygiene, and cleanliness protocols
  • Follow Coast Hotels procedures for cleaning and preparing guest rooms
  • Change linens in assigned rooms according to established policies and procedures
  • Ensure all room amenities are in place and that all drapes, sheers, windows, and balcony doors are closed and locked before completing the room
  • Conduct daily inspections of assigned rooms for deficiencies and complete work orders for the maintenance department as needed
  • Conduct room checks and inform Housekeeping of any discrepancies
  • Turn in lost and found items to the Housekeeping Office immediately upon leaving an assigned floor
  • Ensure the housekeeping cart is fully stocked and that all necessary supplies and equipment are in good working order
  • Sort recyclable items according to Coast Hotels recycling program guidelines

Requirements:

  • Minimum 1 year of experience in a similar role is an asset
  • Successful completion of high school education is preferred, but a combination of experience and education will be considered
  • Ability to lift, push, and pull a minimum of 40 pounds, stand and/or walk for extended periods, and perform repetitive foot and hand actions
  • Demonstrated ability to work in a fast-paced, multi-tasking team environment
  • Demonstrated superior customer service philosophy
  • Good verbal and written English communication skills
  • Exemplifies Coast's core values and enjoys working in a culture of accountability
  • Able to work a flexible schedule, including evenings, weekends, and holidays


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