Strategic Operations Manager

6 days ago

Fredericton, New Brunswick, Canada Meridia Recruitment Solutions Full time

Job Summary


We are seeking a seasoned operational leader to drive business outcomes and optimize productivity across our organization.


Key Responsibilities



  • Maintain the highest standards for safety and foster a safety-first culture among employees.
  • Lead daily operations, leveraging expertise to optimize productivity and profitability.
  • Conduct regular assessments and benchmarking of operational processes to ensure industry-leading efficiency.
  • Develop and track Key Performance Indicators to measure operational effectiveness and identify areas for improvement.
  • Present financial results to the leadership team, providing insights and strategic recommendations.
  • Communicate business priorities to the team and stakeholders, driving standardization and alignment with broader organizational goals.
  • Remove barriers and provide support to enable the team to execute against goals, ensuring direct reports understand expectations and how their work contributes to the team's direction.
  • Take ownership of the site's performance, setting targets, driving execution, and holding the team accountable for individual and team results.
  • Monitor customer service trends, making necessary improvements and coaching the team to enhance communication, processes, and relationships.

Requirements



  • 10+ years of experience as an operations leader in a comparable organization.
  • Bachelor's degree in Engineering, accompanied by a P.Eng. designation.
  • MBA degree is considered a strong asset.
  • Commercial experience working with large industrial customers.
  • Demonstrated ability to improve processes and drive practical business outcomes.

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