Senior Desktop Systems Administrator Expertise

3 weeks ago

Nunavut, Canada Donna Cona Inc. Full time

pstrongJobTitle:/strongSeniorDesktopSystemsAdministratorExpertise/ppstrongJobSummary:/strongDonnaConaInc.isseekingaSeniorDesktopSystemsAdministratorExpertisetojoinourteam.Thesuccessfulcandidatewillberesponsiblefordesigning,deploying,andadministeringdesktopandlaptopsolutions,aswellasprovidingsupportinadeployment-basedenvironmentusingSCCMandIntune./ppstrongKeyResponsibilities:/strong/pulliDesign,deploy,andadministerdesktopandlaptopsolutions,includinginventorymanagement./liliProvidesupportinadeployment-basedenvironmentusingSCCMandIntune./liliTrackanddocumentserviceincidentsandprovideincidentstatusreports./liliCarryoutroutinemaintenanceonclientworkstationsandclientapplicationsoftware./liliCarryoutTier2andTier3problemresolutionwhenescalatedfromaTier1CallCentreAgentormorejuniorInformaticsTechnician./liliReportandupdateactiontracklogs,andescalateunresolveditemstoTier3systems./liliEnforcestateddesktopconfigurationstandards./liliInstall,configure,upgrade,andrepairworkstations,printers,andotherperipherals./liliInstall,configure,andupgradeworkstationoperatingsystems./liliInstallandconfiguredesktopOfficeAutomationtools(MSOffice365,Outlooketc.)andvarioussoftwarerevisionsandpatches./liliProvidedesktopproblemdeterminationandresolutionservices./liliProducedailyandweeklypersonalactivityreportsasandwhenrequired./liliInstallation,configuration,optimization,testing,andadministrationofGNphysicalandvirtualdesktophardwareincludingworkstations,laptops,tablets,andotherrelated./liliInstallation,configuration,optimization,testing,andadministrationofdesktopoperatingsystems,software,andapplications./liliInstallfirmwareforworkstationsandrelatedperipherals./liliInstallandconfiguremanufacturerservicepacks,applicationupdates,andfixesasrequired./liliTrackanddocumentworkstationservicerequests./liliReportandupdateactiontracklogs,andescalateunresolveditemstomanufacturersupportteams./liliContributetothepost-mortemanalysisfollowinganyworkstationfailureandprovidecolleaguesandmanagementwithrecommendationsonadjustmentstoproceduresinordertopreventfutureincidents./liliPerforminventoryandassetmanagementservicesforallworkstationhardwareandsoftwaredeployedbytheGNHelpDesk./liliRecycle,de-commission,disposeofGNITassets,relatedperipherals,anddesktopasrequired./liliPrepare,label,andshippurchasedITgoodstoclientsacrossNunavut./liliCreate,administeraccessrights,expireuseraccounts,andarchiveaccounts./liliTrackanddocumentserviceincidents/problemsandprovidestatusreports./liliResponsibleforhandlingallworkorders,forrequestsforinformationonITservices,guidelines,andprocedures./liliReportandupdateworkorders,escalateunresolveditemstomoreseniortiers./liliEnforcedesktop/networkconfigurationstandardsanddatasecurity./liliProvideresolutionservicesforknownissues,andsuggestworkaroundstomaintainaregularflowofbusiness./liliEarlyrecognitionofmajorsystemsfailuresviaan8:00AMshift,andreportinganyfailurestothepropersupportingteamforresolutionpriortothe8:30AMGNstarttime./liliUsingActiveDirectorytomanageaccounts,profiles,andpolicies./li/ulpemDonnaConaiscommittedtoadiverse,equitable,andinclusiveworkplace.Weareanequalopportunityemployer.Wedon'tdiscriminateonthebasisofgender,genderidentity,sexualorientation,race,nationalorigin,disability,age,oranyotherprotectedstatus.Wearecommittedtomaintainingabarrier-freerecruitmentprocessbyprovidingequalemploymentopportunitiesthroughrecruitingandretentionofindividuals./em/p

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