Senior Systems Administrator

2 weeks ago

Nunavut, Canada Donna Cona Full time

Job Title: Senior Systems Administrator

Job Summary: Donna Cona Inc. is seeking a highly skilled Senior Systems Administrator to join our team. The successful candidate will be responsible for designing, deploying, and administering desktop and laptop solutions, as well as providing support in a deployment-based environment using SCCM and Intune.

Key Responsibilities:

  • Design, deploy, and administer desktop and laptop solutions, including inventory management.
  • Provide support in a deployment-based environment using SCCM and Intune.
  • Carry out routine maintenance on client workstations and client application software.
  • Carry out Tier 2 and Tier 3 problem resolution when escalated from a Tier 1 Call Centre Agent or more junior Informatics Technician.
  • Enforce stated desktop configuration standards.
  • Install, configure, upgrade, and repair workstations, printers, and other peripherals.
  • Install, configure, and upgrade workstation operating systems.
  • Install and configure desktop Office Automation tools (MS Office 365, Outlook etc.) and various software revisions and patches.
  • Provide desktop problem determination and resolution services.
  • Produce daily and weekly personal activity reports as and when required.

Requirements:

  • Proven ability to design, deploy, administer desktop and laptop solutions including inventory management.
  • Able to provide support in a deployment-based environment using SCCM and Intune.
  • Extensive Helpdesk experience and knowledge of incident tracking and management.
  • Experience with Windows 10, TCP/IP, DHCP, DNS, Active Directory.
  • Familiarity with computer hardware-based solutions including Dell and Microsoft products workstations, laptops, and mobile devices and the surface product line.
  • Able to work in a team environment as well as independently.
  • Technical team leadership skills will be an asset.
  • Excellent writing and documentation skills.
  • High level of organizational skills.

About Us: Donna Cona Inc. is committed to a diverse, equitable, and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, or any other protected status.

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