Customer Experience Representative

1 week ago


Mississauga, Ontario, Canada Rogers Communications Full time

Rogers Communications is at the heart of our success, and our retail team plays a vital role in delivering exceptional customer experiences. As a Sales Associate, you will be part of a dynamic team that understands how technology can enhance and simplify customers' lives.

We offer a competitive compensation package, including base salary and commissions, as well as comprehensive benefits, such as health insurance, RRSP, TFSA, and pension plans. Our goal is to foster an inclusive and diverse workplace where all employees feel valued and supported.

The ideal candidate is passionate about delivering outstanding customer service and has excellent communication skills. If you're excited about technology and enjoy working with people, consider this opportunity to grow your career with Rogers Communications.

**Key Responsibilities:**

  • Enhance the retail experience by providing best-in-class service and value-added solutions to customers.
  • Promote Rogers & Fido brands, including Rogers Mastercard.
  • Engage and grow your customer base through personalized communication and outreach.
  • Operate in a fast-paced environment and adapt to changing circumstances.

**What We Offer:**

  • Competitive base salary: $45,000 per year.
  • Commission-based earnings potential: up to $10,000 per year.
  • Comprehensive benefits package, including health insurance, RRSP, TFSA, and pension plans.
  • Mental Health and Support benefits - 100% coverage.
  • Employee and Family Assistance Program benefits.
  • Employee discounts on Rogers & Fido products and services.
  • A commitment to fostering an inclusive and diverse workplace.
  • A flexible schedule, including evenings and weekends.

**Requirements:**

  • You are great with people and passionate about delivering exceptional customer experiences.
  • You have excellent communication skills and enjoy working with others.
  • You are excited about technology and eager to learn.
  • You meet the minimum age of majority in your province.

Rogers Communications is an equal opportunities employer and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.



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