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Retail Store Team Lead

1 month ago

Chilliwack, Canada The UPS Store #244 Full time

The ideal candidate will possess a Secondary (high) school graduation certificate and 1 year to less than 2 years of experience in a retail environment.

Key Responsibilities
  • Assign sales workers to duties and ensure a smooth workflow.
  • Hire and train staff, or arrange for their training, to maintain a high level of customer service.
  • Establish work schedules that meet the needs of the store and its employees.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Resolve customer complaints, supply shortages, and other issues that may arise.
  • Organize and maintain inventory levels to meet customer demand.
  • Supervise and co-ordinate the activities of sales floor staff.
  • Conduct regular performance reviews to ensure employees are meeting expectations.
  • This is a permanent position with a 40-hour workweek.
  • The work language is English.