Change Management Specialist

3 weeks ago

Vancouver, British Columbia, Canada UBC Full time
Job Title: Change Management Lead

The University of British Columbia (UBC) is seeking a highly skilled Change Management Lead to join our team. As a key member of our IT department, you will be responsible for leading strategic engagements with campus-wide stakeholders to organize change management and technology adoption.

Key Responsibilities:

  • Develop and implement comprehensive change strategies that integrate business process and technology changes.
  • Lead change by collaborating with senior business stakeholders, including faculty and administrative unit heads, directors, and associate directors.
  • Establish robust plans for change management, including building trustful relationships and maintaining strong two-way communication mechanisms with UBC IT delivery teams and business leads.
  • Engage vendor stakeholders from the RFP stage to negotiate change deliverables and ensure maximization of vendor investment.
  • Coordinate closely with internal and external communication teams to draft and edit materials supporting initiatives that upgrade UBC's digital assets.

Requirements:

  • Undergraduate degree in a relevant discipline.
  • Minimum of eight years of related change management experience, including at least two years of managerial experience.
  • In-depth knowledge of both technology solutions and business operations.
  • Hands-on working knowledge of various Cloud platforms, OS systems, and device-level hardware variations.

Competencies:

  • Collaboration: Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined business outcomes.
  • Communication for Results: Conducts discussions with and writes memoranda to all levels of colleagues and peer groups in ways that support troubleshooting and problem-solving.
  • Problem Solving: Investigates defined issues with uncertain cause, solicits input in gathering data, and suggests alternative approaches that meet the needs of the organization, the situation, and those involved.

About UBC:

UBC is a world-renowned institution committed to attracting and sustaining a diverse workforce. Our commitment to employment equity helps achieve inclusion and fairness, bringing rich diversity to UBC as a workplace and creating the necessary conditions for a rewarding career.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to [insert contact information].

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