Security Operations Center Representative
1 week ago
We are seeking a highly skilled and organized Security Operations Center (SOC) Representative to join our team at EasyPark. As a SOC Representative, you will play a critical role in ensuring the safety and security of our facilities and customers. This is a part-time/casual position, offering a competitive hourly rate of $19.66 per hour.
About the Role
This dynamic role involves working in a fast-paced environment, where you will be responsible for monitoring CCTV cameras, responding to security incidents, and communicating with field staff. You will also provide exceptional customer service, answering calls and dispatching security units as needed.
To succeed in this role, you must have excellent communication skills, be able to work independently, and possess a strong understanding of access control systems and video surveillance.
The ideal candidate will have some experience using relevant technology and security equipment, and be proficient in Microsoft Office suite and Windows OS. A BC Security License or equivalent is an asset, but not required.
We offer a range of benefits, including on-site parking, flexible scheduling, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply.
Responsibilities
- Monitor CCTV cameras and report any unusual activity to security
- Respond to security incidents and communicate with field staff
- Provide exceptional customer service, answering calls and dispatching security units as needed
- Operate standard office equipment, including phones, faxes, and computers
- Maintain accurate records of all communication and incidents
Requirements
- High school diploma or equivalent required
- Must be of legal age to work and legally able to work in Canada
- Work experience in an operations center or dispatch capacity is considered an asset but not required
- Must possess the ability to think through problems for logical solutions, and remain calm and professional under stress
Benefits
- Competitive hourly rate of $19.66 per hour
- On-site parking
- Flexible scheduling
- Opportunities for professional growth and development
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