Customer Service Representative
1 week ago
We are seeking a dedicated Customer Service Representative to join our team at Mobiphix. As a key member of our sales team, you will be responsible for providing exceptional customer service and support in a fast-paced retail environment.
Job Description:
As a Customer Service Representative, you will be the face of our company, interacting with customers on a daily basis to understand their needs and provide solutions. Your primary responsibility will be to assist customers with their purchases, resolve any issues that may arise, and ensure a positive shopping experience.
Key Responsibilities:
- Provide exceptional customer service: Greet customers, respond to inquiries, and address concerns in a professional and courteous manner.
- Process transactions: Operate cash registers, process payments, and maintain accurate records.
- Maintain store appearance: Assist with visual merchandising, stock shelves, and maintain a clean and organized store environment.
- Perform data entry: Accurately record sales, inventory, and customer information using our computerized systems.
- Assist with inventory management: Receive and stock merchandise, rotate stock, and identify opportunities for improvement.
- Supervise staff: Provide guidance and support to apprentices, stages hands, and design team members as needed.
Requirements:
- Education: Secondary (high) school graduation certificate.
- Experience: Will train.
- Language: English.
- Availability: 30-35 hours per week.
Salary Estimate: $25-$35 per hour, depending on location and experience.
About Us:
Mobiphix is a dynamic and growing company committed to delivering exceptional customer experiences. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement in a supportive and inclusive environment.
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