Customer Service Representative

1 week ago


Mississauga, Ontario, Canada Mobiphix Full time

We are seeking a dedicated Customer Service Representative to join our team at Mobiphix. As a key member of our sales team, you will be responsible for providing exceptional customer service and support in a fast-paced retail environment.

Job Description:

As a Customer Service Representative, you will be the face of our company, interacting with customers on a daily basis to understand their needs and provide solutions. Your primary responsibility will be to assist customers with their purchases, resolve any issues that may arise, and ensure a positive shopping experience.

Key Responsibilities:

  • Provide exceptional customer service: Greet customers, respond to inquiries, and address concerns in a professional and courteous manner.
  • Process transactions: Operate cash registers, process payments, and maintain accurate records.
  • Maintain store appearance: Assist with visual merchandising, stock shelves, and maintain a clean and organized store environment.
  • Perform data entry: Accurately record sales, inventory, and customer information using our computerized systems.
  • Assist with inventory management: Receive and stock merchandise, rotate stock, and identify opportunities for improvement.
  • Supervise staff: Provide guidance and support to apprentices, stages hands, and design team members as needed.

Requirements:

  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Language: English.
  • Availability: 30-35 hours per week.

Salary Estimate: $25-$35 per hour, depending on location and experience.

About Us:

Mobiphix is a dynamic and growing company committed to delivering exceptional customer experiences. We offer a competitive salary, comprehensive benefits package, and opportunities for career advancement in a supportive and inclusive environment.



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