Energy Damage Claims Specialist

2 days ago


Surrey, British Columbia, Canada FortisBC Full time

Company Overview

FortisBC, the province's largest energy provider with over 100 years of experience, delivers renewable energy, natural gas, electricity, and propane to 1.3 million customers.

We're seeking talented individuals to join our mission of transforming B.C.'s energy landscape as one of BC's Top Employers with a diverse team of over 2,700 employees.

Job Description

The Energy Damage Claims Specialist will be responsible for ensuring accurate and complete data for damage claim invoices, reconciling supporting information, and preparing timely billing to customers.

This role involves distributing customer invoices, maintaining related information, processing claims, and responding to internal and external customer inquiries.

Responsibilities

Ensure accurate and complete data for damage claim invoicesReconcile supporting information for invoice approvals and generationDistribute customer invoices and supporting documentationProcess records for hit and exposed linesMaintain data integrity and process claim-related work ordersResolve customer disputes and create supporting documentationRespond to internal and external customer inquiriesPursue claims less than $5000.00Collaborate with others to gather claim informationProvide assistance with assessment and payment of claims involving FortisBC

Requirements

To be successful in this role, you'll need:

  • High School graduation plus a minimum of a post-secondary education certificate in a legal field
  • Minimum two (2) years directly related work experience
  • Customer service and strong verbal/non-verbal communication skills
  • Sound organizational skills including multi-tasking, prioritizing, and meeting tight deadlines
  • Fast, accurate keyboarding skills (60 words per minute)
  • Working knowledge of computer systems operations and various applications software

Benefits

We offer a competitive salary and benefits package, while supporting life-long career development. We encourage volunteerism and nourish the need to give back to your community.

Estimated Salary: $52,763.00 per year (bi-weekly equivalent: $2,563.00)

Join us at FortisBC and contribute to our mission of shaping a brighter future for B.C.



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