Hospitality Host
2 weeks ago
We are currently seeking a highly motivated and customer-focused individual to join our team as a Hospitality Host at Wong's Hotel & Restaurant Ltd. in the food and beverage industry.
About the Role:- This is a permanent, full-time position offering 32-40 hours of work per week.
- The ideal candidate will have excellent oral communication skills and be able to provide exceptional customer service.
- You will be responsible for addressing customer complaints or concerns, presenting menus, making recommendations, and taking orders.
- Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages.
- Serve food and beverages, take orders, and relay to kitchen and bar staff.
- Provide customer service, address complaints or concerns, and advise on menu selections.
- Clean and maintain a clean environment, including clearing and cleaning tables, trays, and chairs.
- Describe and advise on wine selection.
The work environment is fast-paced with an emphasis on providing excellent customer service.
Physical Demands:- You will be required to lift up to 23 kg (50 lbs) regularly.
- Excellent interpersonal skills and the ability to work effectively in a team environment.
- Flexible and able to adapt to changing situations.
- Highly organized and reliable with strong initiative.
- Client-focused with excellent oral communication skills.
The estimated salary for this position is $45,000-$55,000 per year, depending on experience. Wong's Hotel & Restaurant Ltd. offers a comprehensive benefits package, including health and dental insurance, paid time off, and opportunities for professional development.
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