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Account Manager

2 months ago

Calgary, Alberta, Canada Recruitment Partners Full time
About the Role

We are seeking a highly skilled and experienced Account Manager to join our team at Recruitment Partners. As a key member of our sales team, you will be responsible for identifying new business opportunities and providing commercial solutions to our clients in the Transportation and Logistics industry.

Key Responsibilities
  • Meet and exceed annual business targets by developing and executing effective sales strategies
  • Maintain prescribed sales processes and behaviors that lead to results as per plan
  • Find commercial solutions for qualified customers leading to close
  • Conduct sales activities according to the company's sales plan to include keeping, attaining, recapturing, and expanding account management
  • Manage mixed sales accounts to funnel short-term, mid-term, and long-term prospects into ideal clients
  • Record and track activities in the company's CRM
  • Provide Operations with clean and concise information related to client needs when quotes are required
  • Develop and expand opportunities through discovery of client challenges due to current provider or market gaps that the company can address
  • Support the team in the development of opportunities and professional growth as a mentor and a teacher
  • Contribute and participate in negotiations with customers including contract development, contract renewal and rate or service fee development and implementation
  • Contribute to, and share market intelligence in relation to, Lathe competition, regulatory matters, prospective clients, existing customers, vendors and partners
  • Lead account management and commercial terms with assigned clients, and support other team members with account management as required
  • Contribute to sales planning and marketing plans
  • Develop strategies and tactics in pursuit of new market spaces
  • Measure inputs and outcomes
  • Improve strategy, and activity to continuously improve success rates
  • Nurture and strengthen relationships with clients and stakeholders
  • Participate in individual performance management and personal growth opportunities on a scheduled basis
  • Contribute to an foster clear and direct communications, education and enhancement of customer service with the Operations teams and clients
Requirements
  • Bachelor's of Commerce, MBA or equivalent post-secondary degree
  • 5+ years of sales experience in the Transportation or Logistics Industry
  • Structured Sales training
  • Excellent communication skills both verbal and written
  • Passionate about sales and business development
  • Committed to continuous learning and improvement