Optical Specialist Hamilton, ON
3 weeks ago
We're passionate about bringing people better sight at LensCrafters. With over 35 years of experience in the optical industry, we've become a leader in vision care.
Job Summary:The Licensed Optician delivers exceptional customer service and helps establish LensCrafters as the premier destination for all vision needs within the community.
About the JobEstimated Salary: $45,000 - $65,000 per year (based on location, experience, and qualifications)
Responsibilities- Welcome customers, set expectations, and deliver legendary customer service
- Custom fit glasses, precisely place prescriptions, and ensure finished eyewear meets standards and customer needs
- Act as a leader in optical acumen, take measurements, adjust/fit eyewear with attention to detail, and assist team members with complex product needs and prescriptions
- Use technology effectively, have excellent product knowledge, and prioritize tasks with competing priorities
- Proactively explore root causes of issues, strive to achieve exceptional results, and maintain store appearance
- High School graduate or equivalent
- State licensure and optical dispensing experience
- Strong customer service skills, communication, listening, and teamwork abilities
- Knowledge of current store merchandise, basic math skills, awareness of fashion trends, and selling skills
- Familiarity with POS, computers, and calculators, and embracing new technology and change
We offer a competitive bonus and/or commission plan, which complements our first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
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