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Senior Director of Client Solutions and Success

1 month ago

Toronto, Ontario, Canada AdsWizz Full time
Job Title: Senior Director of Client Solutions and Success

Job Summary:

We are seeking a highly experienced and skilled Senior Director of Client Solutions and Success to lead our Canadian sales operation. As a key member of our leadership team, you will be responsible for managing a team of media service professionals and providing exceptional service to our clients.

Key Responsibilities:

  • Manage a team of direct reports to provide best-in-class strategy and account management across direct, programmatic, performance, and broadcast business lines.
  • Serve as Canada's key point of contact for Studio Resonate in establishing the creative production process.
  • Review creative assets and provide guidance to clients on requirements to meet SiriusXM Canada standards.
  • Advocate for new products and features across Campaign Optimization & Insights, Product, Data, and Research.
  • Manage internal approvals and service contract reviews.
  • Participate in strategic projects that impact and influence the SiriusXM Canada services roadmap.
  • Effectively delegate appropriate projects throughout the Canadian solutions and success organization.
  • Cultivate positive business relationships with clients and sales, sales development, sales research, and technical teams.
  • Provide leadership and manage team members while fostering career development conversations.

Requirements:

  • 12+ years' experience in digital/radio advertising operations.
  • Bachelor's degree or equivalent work experience.
  • Previous functional client/account management experience.
  • Experience with Performance Campaign Management, Programmatic Campaign Management, and Radio broadcast Campaign Management.
  • 6+ years' experience hiring, managing, and training a pre/post sales service team.
  • Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint).
  • Tableau knowledge a nice to have.
  • Must have legal right to work in Canada.

About Us:

SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state, or local laws.