Restaurant Operations Manager

2 weeks ago


St Catharines, Ontario, Canada Shelby's Shawarma Full time
Job Description

We are seeking a highly skilled Restaurant Supervisor to join our team at Shelby's Shawarma. This is a permanent, full-time position with an estimated annual salary of $45,000-$60,000.

About the Role:

The successful candidate will be responsible for overseeing the daily operations of our restaurant, ensuring that all staff members are performing their duties efficiently and effectively. Key responsibilities include:

  • Supervising Staff: Managing a team of 5-10 employees, providing guidance and training as needed to ensure high-quality service and food preparation.
  • Food Quality Control: Ensuring that all food meets quality control standards, maintaining records of stock, repairs, sales, and wastage.
  • Customer Service: Addressing customer complaints and concerns in a professional manner, maintaining a positive attitude and excellent communication skills.
  • Work Schedules: Establishing and managing work schedules to meet business needs, coordinating activities of staff who prepare and portion food.
  • Training and Development: Providing ongoing training and development opportunities for staff, focusing on job duties, sanitation, and safety procedures.

Requirements:

  • Education: Secondary (high) school graduation certificate required.
  • Experience: At least 1 year of experience in a similar role, preferably in the food service industry.
  • Skills: Excellent communication, leadership, and problem-solving skills, ability to work under pressure and maintain attention to detail.
  • Physical Demands: Ability to stand for extended periods, lift heavy objects, and perform tasks that require bending, crouching, and kneeling.

Benefits:

  • Competitive Salary: $45,000-$60,000 per year.
  • Opportunities for Advancement: Career growth and development opportunities within the company.
  • Team Environment: Collaborative and supportive team environment, with regular team-building activities.

About Shelby's Shawarma:

We are a dynamic and fast-paced restaurant chain, committed to serving high-quality food and exceptional customer service. Our restaurants are located in [insert location]. We offer a competitive salary, opportunities for advancement, and a collaborative team environment.



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