Emergency Department Clerk
3 weeks ago
We are seeking a skilled and detail-oriented Emergency Department Clerk to join our team at Langley Memorial Hospital in Langley, B.C. This is an exciting opportunity for a Casual Unit Clerk to work in a rapidly growing organization with health professionals who are experts in their fields.
About the Role:
As an Emergency Department Clerk, you will be responsible for performing a variety of clerical duties related to the operation of a patient care area. This will include acting as a communication link for the area, transcribing and processing physicians' orders, coordinating with other departments and facilities, coordinating patient appointments, arranging patient tests and receiving results, receiving and directing visitors, and assembling and maintaining patient charts.
Responsibilities:
- Prioritize, process, coordinate, and transcribe physicians' orders by copying information, completing required forms and/or entering information into the computer and distributing information; perform follow-up as necessary.
- Schedule, book, and coordinate patient appointments by receiving appointment requests, arranging appropriate appointment dates and times, making follow-up appointments, adjusting appointments as required in accordance with patient and facility requirements; arrange patient tests; maintain appointment diaries by arranging and confirming patient appointments.
- Act as a communication link for the assigned area by contacting other facilities and departments, including bed booking to exchange information regarding bed availability to assist admissions, discharges, and/or patient transfers; receive patient's tests, and receive visitors, provide information, and direct to the appropriate area.
- Assemble and maintain patient charts according to established procedures; transcribe patient data into applicable health record systems; attach patient documents such as lab and/or special examination reports to charts; dismantle and forward discharged patient records to Health Records.
- Answer telephones, transfer calls, take messages, answer routine inquiries, or refer as appropriate; open and distribute mail as required.
- Perform related clerical duties such as data entry, filing, compiling, preparing, and maintaining statistics, including related reports, delivering, and picking up items, maintaining and ordering stationery and supplies through stores, and arranging for and tracking equipment repairs as required.
- Maintain timekeeping records for regular and casual staff and submit/enter to payroll systems as required. Receive and process requests such as vacation, leaves of absence, and terminations by preparing necessary documentation and forwarding to the Manager, Clinical Services, or designate for approval.
- Accept calls from nursing staff regarding illnesses and/or absence from work and communicate information received to nursing units and the appropriate person; call in relief nursing staff according to pre-determined guidelines and refer problems to the Manager, Clinical Services, or designate.
- Maintain records on relief staff such as names, address, contact phone number, availability for work, suitable work area, and hours worked.
- Perform other related duties as required.
Requirements:
We are looking for an individual with a Grade 12 education, medical terminology, and graduation from a recognized Nursing Unit Clerk program, plus one year of recent, related experience. The ideal candidate will have excellent communication and organizational skills, be able to work effectively in a team environment, and have the ability to prioritize tasks and manage multiple responsibilities.
What We Offer:
- Competitive salary range: CAD $28.31 / hour
- Four weeks of vacation to start
- Comprehensive health benefits
- Pension plan
- Opportunities for career growth and advancement
- A dynamic and supportive work environment
About Fraser Health Authority:
F Fraser Health Authority is a leading healthcare provider in Metro Vancouver and the Fraser Valley. We are committed to delivering high-quality patient care and improving the health and well-being of our communities. Our team of 48,000+ staff, medical staff, and volunteers work together to provide a range of healthcare services, including emergency, inpatient, and outpatient care. We value diversity, equity, and inclusion and strive to create a workplace culture that is respectful, caring, and trustworthy.
Why Join Us:
At Fraser Health Authority, we are committed to making a positive impact on the health and well-being of our communities. We are seeking individuals who share our passion for delivering high-quality patient care and improving the health and well-being of our communities. If you are a motivated and compassionate individual who is looking for a challenging and rewarding career in healthcare, we encourage you to apply for this exciting opportunity.
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