Department Team Lead
2 weeks ago
About this role:
The ideal candidate has a passion for sports and lives an active lifestyle.They must have a deep understanding of the sports and technology that come with playing.This role requires a positive and engaged attitude when dealing with customers and employees, with a focus on coaching and developing the team.The ambassador and leader of the customer experience will develop relationships with customers and provide mentorship and coaching to the team.They will coach and develop the department team by setting expectations, keeping open lines of communication, and providing constructive feedback.This role involves building and managing a daily game and sales plan for the department.The ideal candidate will create development plans for full-time staff, providing support and coaching to improve performance gaps.Communication skills will be proven through effective huddles, meetings, and coaching sessions.The role requires developing and maintaining a positive work environment for staff.What you bring:
Business Savvy - the ideal candidate has a customer-focused mindset and can plan, execute, and drive sales.Leadership - they lead by example and have a passion for coaching, developing, and inspiring the team.Culture and brand ambassadors - they love the work and take pride in the brand.The ideal candidate is a proven retail manager with a passion for people, the industry, and driving an exceptional customer experience.Minimum of 2 years in a retail environment, preferably at a supervisory level.A proven track record of business growth and exceptional customer service skills.Demonstrated interest in or involvement in sports or the sporting goods industry is an asset.Benefits:
A competitive base salary of $38,800 to $58,200.Company benefits, bonuses, or any additional compensation.At Sport Chek, we believe in fostering an environment of transparency.
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