Action Bus Dispatcher

3 weeks ago


Red Deer, Alberta, Canada City of Red Deer Full time

The Opportunity:

The City of Red Deer is currently seeking a highly skilled Action Bus Dispatcher to fill a permanent part-time position. Under the general direction of the Senior Operations Supervisor, Action Bus and Support Services, the successful candidate will be responsible for taking trip booking requests from registered customers and assigning, organizing, and preparing daily work schedules for all Action Bus and backup contracted services.

About the Role:

  • High School Diploma or equivalent is required.
  • Proficiency in Windows, spreadsheets, databases, and word processing software is essential.
  • One year of related experience in booking, scheduling, and dispatch in a specialized transit environment is required.
  • The ability to successfully complete training of Trapeze scheduling software is mandatory.
  • Effective communication and interpersonal skills are necessary to work with department staff members, other city departments, and the public.
  • Supervisory experience is desirable.
  • Knowledge of business office functions and exposure to persons with physical and cognitive disabilities and seniors is an asset.
  • Bilingualism and database knowledge are also desirable.
  • A good working knowledge of the geographical area of the city is required.

Benefits:

The successful candidate will be offered a competitive hourly rate of $36.60 per hour. The position requires up to 80 hours biweekly as scheduled, with no minimum guarantee of hours. Shift work, evening, and weekend work will be required.

Affiliation:

The Amalgamated Transit Union, Local 569.


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