Food Service Supervisor

4 hours ago

Glace Bay, Nova Scotia, Canada Compass Canada Full time
Job Summary

As a Food Service Supervisor with Compass Canada, you will play a key role in ensuring the highest standards of customer service and food quality in our dining facilities. This is a seasonal position that requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Assist the Manager on duty with the coordination of activities and supervise multiple food service units.
  • Supervise the production of menu items, ensure completion of cash readings, manage associates, schedule staff working hours, and hire and train employees.
  • Learn from and assist the Shift Manager to resolve labour relation issues, track and produce reports on weekly inventories, sales revenue, labour, and food cost.
  • Communicate positively and enthusiastically to café patrons and address their issues promptly.
  • Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act, and WHMIS regulations.
  • Coordinate frequent workplace inspections and WHMIS training of all staff and promptly report any workplace accident or incident to head office.
  • Ensure Hazard Analysis and Critical Control Point (HACCP) standards are followed in the food preparation process.
Requirements
  • At least one year of strong operation food industry management experience.
  • FoodSafe Level 1 Certification.
  • Comprehensive health and safety knowledge and training.
  • Knowledge of food service catering.
  • Strong supervisory skills and the capability to motivate and lead staff.
  • Employee relations experience in a unionized environment is an asset.
  • Excellent customer service skills.
  • Excellent communication skills (written and verbal).
  • Knowledge of Microsoft Office.
About Compass Canada

Compass Canada is a leading foodservice and support services company that operates in Canada and 50+ other countries. We are committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital/family status, sexual orientation, gender identity, aboriginal status, age, disability, or persons who may require an accommodation, to apply.

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