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Spa Receptionist

2 months ago

Victoria, British Columbia, Canada Samya Spa Full time
Job Title: Spa Receptionist

We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Samya Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless experience for our clients.

Key Responsibilities:
  • Customer Service: Greet clients, answer phone calls, and respond to emails in a professional and courteous manner.
  • Appointment Management: Schedule and confirm appointments, manage client records, and maintain accurate records of client interactions.
  • Front Desk Operations: Manage the front desk area, including handling cash and credit transactions, processing payments, and maintaining a clean and organized workspace.
  • Communication: Communicate effectively with clients, staff, and management to ensure seamless operations and exceptional customer service.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a customer-facing role.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in MS Office and other software applications.
What We Offer:
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: A comprehensive benefits package, including dental and health care plans.
  • Opportunities for Growth: Opportunities for professional growth and development within the company.
How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].