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Customer Service Representative

4 weeks ago

Toronto, Ontario, Canada Scout Talent Inc Full time

The ideal candidate for this role will be fluent in English or French and have excellent communication skills.

About the Role

This is a permanent position offering 40 hours of work per week with opportunities for learning and growth within the company. As a customer service representative, you will be responsible for responding to customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer emails, phone calls, and live chats in a timely and professional manner.
  • Resolve customer complaints and concerns in accordance with company policies and procedures.
  • Provide product information and answer customer questions in a clear and concise manner.
Requirements
  • Bachelor's degree not required, but an asset.
  • No experience required, but 7 months to less than 1 year of customer-facing experience is preferred.
  • Excellent written and verbal communication skills.
  • Able to work in a fast-paced environment and multitask effectively.
What We Offer
  • A competitive salary of $50,000 - $65,000 per year, based on location and experience.
  • A comprehensive benefits package including dental and health care plans.
  • Opportunities for learning and growth within the company.
  • A team-oriented work environment with opportunities for collaboration and professional development.