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Head of Business Development
2 months ago
The Head of Business Development and Client Success is responsible for driving business growth and client success at D2L. This role requires a strategic thinker who can develop and execute plans to exceed pipeline generation goals, close enterprise deals, and lead implementation adoption for new and current clients.
Key Responsibilities- Lead a team of sales executives and business development representatives to achieve sales targets and grow new corporate clients.
- Develop and implement plans to exceed pipeline generation goals, closing enterprise deals in the learning upskilling space.
- Collaborate with cross-functional teams, including sales, marketing, educational partners, and product, to ensure positive engagement with clients.
- Manage client relationships, identify opportunities for growth, and develop strategies to increase client adoption and usage of the Wave platform.
- Develop and execute customer experience programs, process improvements, reporting, and strategy implementation.
- Partner with the Integrated Marketing teams on joint initiatives, such as campaigns, account-based marketing, and social media strategies, to increase awareness and drive growth.
- 10+ years of business development or equivalent experience with 5+ years of progressive leadership roles in enterprise-level sales in the corporate learning space.
- Direct evidence of closing large enterprise-wide deals in short timeframes.
- Experience running BDR teams and managing clients within the field of education – external and internal – and of varying sizes.
- Strong analytical and problem-solving skills, with a thorough understanding of business management, forecasting strategy, and techniques.
- Experience working in education technology or knowledge of business drivers for Higher Education organizations is a plus.
- Ability to effectively communicate to stakeholders at all levels of the organization – with excellent written, oral, and presentation skills.
- Model high energy level, demonstrated drive to succeed, with a sense of urgency in a fast-paced and rapidly growing organization.
- Experience in the field of corporate learning and development in the US.
- Ability to formulate and communicate a clear, long-term business development strategy aligned with the organization's overall goals and market dynamics.
- Strong interpersonal skills to establish and maintain relationships with key industry players, potential clients, and strategic partners.
At D2L, we are dedicated to providing you with the tools to do the best work of your life. We offer a range of benefits, including flexible work arrangements, learning and growth opportunities, tuition reimbursement, employee wellbeing programs, and more.
