Information Technology Specialist

4 weeks ago


St Albert, Alberta, Canada PHtD Immigration Services Inc Full time

We are seeking a skilled Information Technology Specialist to join our team at PHtD Immigration Services Inc. The ideal candidate will have a strong background in computer networks and a passion for providing exceptional customer service.

Key Responsibilities:

  • Provide technical support to users experiencing difficulties with computer networks
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Perform Web-server backup and recovery operations
  • Provide customer service and manage incidents

Requirements:

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
  • 1 to less than 7 months of experience in a related field
  • Permanent employment
  • 40 hours per week
  • English as the primary language of work


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