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Director, Clinical Operations

2 months ago


Abbotsford, British Columbia, Canada Fraser Health Full time
About the Role

Fraser Health is seeking a seasoned healthcare leader to fill the position of Director, Clinical Operations. This role will play a critical part in shaping the future of mental health and substance use services in the region.

Key Responsibilities
  • Lead strategic and operational planning, integration, implementation, and delivery of mental health and substance use programs and services.
  • Collaborate with various departments, entities, and communities within Fraser Health to meet program priorities and advance the organization's strategic objectives.
  • Develop and implement policies and procedures to support the integration and standardization of health programs and services, ensuring a systems perspective and a focus on patient-centered care.
  • Oversee the development of budgets and financial plans, ensuring that programs and services operate within approved financial mandates.
  • Represent the organization in the health service community, civic, and provincial governments, and other external stakeholders.
  • Ensure performance management criteria form the basis of metrics for program and individual performance plans.
  • Provide leadership to support engagement, respect, and the well-being and safety of staff, through effective feedback, retention strategies, work practices that support work-life balance, and the encouragement of personal and professional development.
Qualifications

A Master's level of education in a field related to healthcare management, supplemented with seven (7) to ten (10) years' recent related, progressively responsible leadership experience; or an equivalent combination of education, training, and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities
  • Demonstrated leadership in roles to lead and move forward complex organizational change issues across health service needs which support broad transformational objectives.
  • Demonstrated leadership abilities to incorporate department/site needs within the broader context of the health delivery system and multiple site/service requirements.
  • Demonstrated ability to work and lead within a matrix reporting structure.
  • Sound working knowledge of planning concepts related to service delivery, budgetary, staffing, quality, and strategic initiatives.
  • Proven presentation skills within a senior leadership capacity.
  • Proven proficiency of leading practice in the field of healthcare leadership.