Clinical Operations Director

4 weeks ago


Abbotsford, British Columbia, Canada Fraser Health Full time

Leadership Role Overview

As a key member of the Fraser Health team, the Director, Clinical Operations will provide strategic leadership and direction on strategies, planning, design, implementation, delivery, and assessment of assigned clinical departments/services. This role will oversee programs/departments/services to support operational leaders, remove barriers to patient transition, and foster a culture of patient-centered care across the healthcare continuum. The Director will partner with physician, clinical, and support leaders to design, implement, and sustain integrated clinical programs that achieve Fraser Health's priority actions supporting the Fraser Health Strategic Operating Priorities.

Key Responsibilities

* Leads strategic/operational planning, integration, implementation, and delivery of a program/department/service
* Collaborates to communicate program/department/service needs and outcomes
* Ensures program/department/service operates within approved financial mandate
* Reviews and endorses budgets and financial plans developed by Managers
* Oversees development of policies supports for integration and standardization of health programs/services
* Ensures standardization of practice, quality, safety, and cost effectiveness
* Represents the program/department/service in the health service community, civic/provincial governments, or others
* Ensures performance management criteria form the basis of metrics for program and individual performance plans
* Provides leadership to support engagement and respect through support of the well-being and safety of our people

Qualifications

* A Master's level of education in a field related to healthcare management, supplemented with seven to ten years' recent related, progressively responsible leadership experience; or an equivalent combination of education, training, and experience
* Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring, and Courageous and creates the conditions for people to succeed
* Professional/Technical Capabilities: Demonstrated leadership in roles to lead and move forward complex organizational change issues across health service needs which support broad transformational objectives
* Demonstrated leadership abilities to incorporate department/site needs within the broader context of the health delivery system and multiple site/service requirements
* Demonstrated ability to work and lead within a matrix reporting structure
* Sound working knowledge of planning concepts related to service delivery, budgetary, staffing, quality, and strategic initiatives
* Proven presentation skills within a senior leadership capacity
* Proven proficiency of leading practice in the field of healthcare leadership

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