Regional Team Lead

2 weeks ago


Moncton, New Brunswick, Canada FYidoctors Full time

Reporting to the Senior Director of Eastern Canada, the Regional Team Lead will be responsible for overseeing a group of optometry practices in New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland.

We are seeking a candidate with a minimum of five years' experience in a retail or hospitality team management setting across multiple business locations.

Key responsibilities include:

  • Contributing to consistent, high-quality patient experiences in a multi-unit, cross-functional environment.
  • Preparing the organization for quality improvement by advising on activities such as team building, interpersonal communications, meeting facilitation, and coaching and leadership skills.
  • Providing effective on-the-job training and guidance to team members.
  • Analyzing store financial data and making recommendations for improvement to a practice's retail business and profitability.
  • Ensuring consistent campaigns and communications across consumer engagement points.
  • Coaching employees to better understand how their practice can continuously improve.
  • Driving strategic growth and revenue with a strong regional focus.

As the successful candidate, you will have a minimum of four years' experience in a leadership or managerial role and a business diploma and/or degree preferred.

Key skills and qualifications include:

  • Excellent coaching and personnel development skills.
  • Excellent team building and management capabilities.
  • Ability to set clear goals, establish accountabilities, and create a motivating and positive work environment.
  • General PC knowledge including Microsoft Office suite.

We offer a comprehensive total rewards package, including two free pairs of glasses and lenses per year, and a coaching culture that fosters ongoing growth and development opportunities.

Our purpose is to enhance the lives of our patients, and we are committed to FYidoctors being more than just a place to work.



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