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Customer Service Representative

1 month ago

Calgary, Alberta, Canada skoah Full time

About skoah

skoah is a personal skin care company that creates customized, effective and easy to understand skin care programs. We are a unique blend of a spa and a store, offering a personalized experience for our guests.

The Role

We are looking for passionate and energetic individuals to join our team as Skin Care Coaches. As a Skin Care Coach, you will be responsible for coaching our guests into a personalized skin care training program and supporting our Skin Care Trainers throughout the day.

Responsibilities

  • Coach guests into a personalized skin care training program
  • Support Skin Care Trainers throughout the day
  • Provide exceptional customer service and product knowledge
  • Meet sales and service goals
  • Work collaboratively with the team to achieve company objectives

Requirements

  • 1-2 years in a customer service oriented role
  • Energetic individuals with retail experience and a passion for skin care
  • Innovative trouble-shooters who think on their feet and provide customer-oriented solutions
  • Frontline motivators who continuously coach their team to meet goals and exceed expectations
  • Strong communicators who fill our books with facials and precisely implement marketing and promotion efforts
  • Team players who love to make others feel amazing and strive to create a fun atmosphere with a supportive group of fellow team members

What We Offer

skoah offers a competitive compensation package, a variety of perks, and opportunities for career advancement. If you are a motivated and customer-focused individual who is passionate about skin care, we encourage you to apply.