Dedicated Restaurant Operations Manager

2 weeks ago

Toronto, Ontario, Canada A&W RESTAURANT Full time
About the Role

We are seeking a skilled and experienced Restaurant Assistant Manager to join our team at A&W Restaurant. This is a full-time position that requires a strong passion for delivering exceptional customer service, managing daily restaurant operations, and leading a high-performing team.

Key Responsibilities
  • Determine and implement operational strategies to drive sales growth and enhance customer satisfaction.
  • Manage cash handling, balance sheets, and complete all related financial reports.
  • Conduct regular performance reviews and provide coaching to team members to ensure they meet expectations.
  • Cost control and inventory management are critical components of this role, requiring attention to detail and analytical skills.
  • Negotiate with suppliers and clients to secure food and other supplies while maintaining relationships.
  • Develop and implement marketing plans to promote our brand and increase visibility in the community.
  • Respond promptly to customer complaints and concerns, providing solutions and ensuring their satisfaction.
  • Plan, organize, direct, control, and evaluate daily restaurant operations to achieve business objectives.
What We Offer
  • A competitive salary range of $100,001 - $500,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.
  • The chance to work with a dynamic team in a fast-paced environment, fostering personal and professional growth.
  • A variety of shift options, with approximately 30-35 hours of work per week.
Requirements
  • Secondary (high) school graduation certificate or equivalent.
  • At least 1 year of experience in a similar role, preferably in the food service industry.
  • Strong leadership and communication skills, with the ability to motivate and coach team members.
  • Proven ability to manage cash handling, budgeting, and financial reporting.
  • Effective negotiation and problem-solving skills, with the ability to think critically and strategically.
  • Familiarity with MS Excel and electronic cash registers is essential.
Work Environment
  • This is a permanent position with a regular schedule.
  • Public transportation is available nearby.
  • The work environment is fast-paced, with tight deadlines and repetitive tasks.
Language and Work Term
  • English is the primary language of communication.
  • This is a permanent position with no set end date.

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