Medical Office Support Professional

6 days ago


West Vancouver, British Columbia, Canada Robert J Scott MD CCFP Medical Corporation Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Administrative Assistant to join our team at Robert J Scott MD CCFP Medical Corporation.

Key Responsibilities:
  • Coordinate patient information flow, ensuring seamless communication between medical staff and patients.
  • Obtain comprehensive case histories from patients through thorough interviews.
  • Manage incoming mail, electronic correspondence, and other materials with precision.
  • Schedule appointments efficiently, confirming them with patients and stakeholders as needed.
  • Train medical staff on procedures and software applications to enhance their productivity and effectiveness.
  • Prepare and submit accurate insurance claims and maintain confidential medical files.
  • Ensure the office filing system remains up-to-date and well-maintained.
  • Procure necessary supplies and manage inventory levels effectively.
  • Determine and implement office procedures, maintaining efficiency and organization throughout the facility.
  • Enter and format medical reports, correspondence, and spreadsheets for review, applying technical expertise where required.
  • Maintain confidentiality of sensitive patient information, adhering to strict data protection protocols.
  • Perform data entry tasks accurately and efficiently, contributing to the overall quality of our medical records.
  • Deliver exceptional customer service to patients and colleagues alike, addressing queries and concerns in a professional and courteous manner.


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