Reliable Spa Operations Supervisor
2 weeks ago
We are seeking a highly organized and experienced Spa Operations Supervisor to join our team at LUV MEDISPA & MASSAGE. The successful candidate will be responsible for ensuring the smooth operation of our spa facilities, overseeing daily activities, and leading a team of spa professionals.
About the RoleThis is a permanent position working 40 hours per week in an English-speaking environment. As Spa Operations Supervisor, you will play a critical role in maintaining the highest standards of customer service and ensuring that our clients receive exceptional experiences.
Key Responsibilities- Arrange for maintenance and repair work to ensure the spa facilities are always clean, safe, and well-maintained
- Assist clients/guests with special needs, providing personalized support and care
- Be the point of contact when emergencies arise, handling situations with professionalism and calmness
- Coordinate activities with other work units or departments to achieve seamless operations
- Monitor quality and production levels, identifying areas for improvement and implementing solutions
- Prepare and submit progress reports to management, highlighting successes and challenges
- Requisition or order materials, equipment, and supplies as needed
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality
- Supervise, coordinate, and schedule the activities of spa staff, ensuring they meet performance expectations
You will supervise a team of 3-4 people, providing guidance, support, and development opportunities to help them grow in their roles.
Support for Diversity and Inclusion- Offer mentorship programs that pair newcomers and/or refugees with experienced employees
- Provide networking opportunities for Indigenous workers, veterans, visible minorities, and mature workers
This is a permanent full-time position working 40 hours per week. We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience.
Please note that this is an estimated salary based on industry standards and location.
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