Spa Team Lead
2 weeks ago
Soothing Harmony Healing Spa is seeking a skilled Spa Team Lead to oversee the day-to-day operations of our spa. The ideal candidate will have experience in supervising staff, scheduling work, and ensuring exceptional customer service.
Responsibilities:- Schedule Work: Plan and coordinate the workload of our spa team members to ensure efficient coverage during peak hours.
- Maintenance and Repair: Arrange for necessary maintenance and repair work to be carried out in a timely manner.
- Emergency Situations: Serve as the primary point of contact for handling emergency situations that may arise.
- Progress Reports: Prepare and submit regular progress reports to management, highlighting key achievements and areas for improvement.
- Staff Supervision: Supervise, coordinate, and schedule the activities of spa workers, providing guidance and support where needed.
- Work Schedules and Procedures: Establish and maintain effective work schedules and procedures to ensure seamless operation of the spa.
To be successful in this role, you will require:
- Secondary Education: A secondary school graduation certificate is essential for this position.
- Experience: At least 1 year of experience in a similar role or industry.
- Clients Focus: Excellent client focus and interpersonal skills are vital for delivering exceptional customer service.
- Efficient Communication: Strong oral communication skills are necessary for effective collaboration with team members and clients.
- Judgement and Reliability: You must possess sound judgement and be highly reliable in your work.
- Team Player: As part of a close-knit team, you will need to be a strong team player who can work collaboratively towards shared goals.
- Permanent Position: This is a permanent position offering long-term career opportunities.
- English Language: Fluency in English is required for effective communication with clients and colleagues.
- Hours of Work: The working hours are approximately 30-40 per week, offering a healthy work-life balance.
The estimated salary range for this position is $45,000-$60,000 per annum, depending on experience and qualifications.
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