Spa Team Lead

2 weeks ago


Edmonton, Alberta, Canada Soothing Harmony Healing Spa Full time
Job Description

Soothing Harmony Healing Spa is seeking a skilled Spa Team Lead to oversee the day-to-day operations of our spa. The ideal candidate will have experience in supervising staff, scheduling work, and ensuring exceptional customer service.

Responsibilities:
  • Schedule Work: Plan and coordinate the workload of our spa team members to ensure efficient coverage during peak hours.
  • Maintenance and Repair: Arrange for necessary maintenance and repair work to be carried out in a timely manner.
  • Emergency Situations: Serve as the primary point of contact for handling emergency situations that may arise.
  • Progress Reports: Prepare and submit regular progress reports to management, highlighting key achievements and areas for improvement.
  • Staff Supervision: Supervise, coordinate, and schedule the activities of spa workers, providing guidance and support where needed.
  • Work Schedules and Procedures: Establish and maintain effective work schedules and procedures to ensure seamless operation of the spa.
Requirements:

To be successful in this role, you will require:

  • Secondary Education: A secondary school graduation certificate is essential for this position.
  • Experience: At least 1 year of experience in a similar role or industry.
  • Clients Focus: Excellent client focus and interpersonal skills are vital for delivering exceptional customer service.
  • Efficient Communication: Strong oral communication skills are necessary for effective collaboration with team members and clients.
  • Judgement and Reliability: You must possess sound judgement and be highly reliable in your work.
  • Team Player: As part of a close-knit team, you will need to be a strong team player who can work collaboratively towards shared goals.
Benefits:
  • Permanent Position: This is a permanent position offering long-term career opportunities.
  • English Language: Fluency in English is required for effective communication with clients and colleagues.
  • Hours of Work: The working hours are approximately 30-40 per week, offering a healthy work-life balance.
Salary:

The estimated salary range for this position is $45,000-$60,000 per annum, depending on experience and qualifications.



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